BMC Atrium CMDB for the CMS - Configuration Management System
Certificate
Yphise awards BMC Atrium CMDB as the best Configuration Management System (CMS). The concept of CMS (ITIL v3) encompasses the concept of CMDB (ITIL v2). CMS solutions, also named CMDB software, manage the CIs (Configuration Item) and their relationships. They are essential for implementing the service management according to business needs as promoted by ITIL v3 and ISO 20000-1. ITIL v3 merges the configuration management process and the asset management process in a new Service Asset and Configuration Management (SACM) process. The SACM process is defined in ITIL v3 Service Transition volume.
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